RETURN POLICY

Glamour Beauty Center offers a 30-Day Return Policy on all orders. Simply call us at (323) 655-4567 or email us at [email protected] within 30 days of receiving your shipment for your Return Merchandise Authorization (RMA) and include it on your return label. Shipments without an RMA will not be accepted for returns. We will refund the purchase price less the shipping cost which are built into the price of the items you buy. The shipping cost to you and return cost to us remains at your expense. Shipping charges are not refundable. You will incur a 20% restocking fee. We will not accept any returned items that have been damaged, scratched, marks, odors (cigarette, perfume, smell) or in any way different to the original conditions. We reserve the right to refuse returned items. All returned items are carefully inspected and checked upon arrival.

Due to sanitary & health concerns, hair brushes, heat-resistant gloves, and unsealed liquid products are final sale. We do not accept returns on used hair styling tools. Other conditions may apply. Please contact us for details.


Return Address

Glamour Beauty Center
Returns Department
1958 South La Cienega Blvd
Los Angeles, CA 90034


In the event that we receive a return that does not follow the above procedures, we will refuse the package and it will be returned to the sender. We recommend shipping your package through a traceable shipping method like Federal Express, USPS or UPS, who both offer Delivery Confirmation. We will email you within 5 business days of receiving your package to confirm your return. Once your return is received, a refund will be issued within 1 billing cycle.


EXCHANGES

If for any reason you are not satisfied with your order, we will gladly exchange your order within 30 days of receipt. For sanitary health concerns, hair brushes, heat-resistant gloves, and unsealed liquid products are final sale. We do not accept exchanges on used hair styling tools. Please contact us for details.

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